Making a Booking
Bookings can be made via:

• Phone: 07787 497718

• Email: admin@bwdcommunitytravel.co.uk

• Text: 07787 497718

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Information Required for Booking:

• Pickup and drop-off locations

• Date and time of travel

• Number of passengers

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Confirmation

• All bookings are confirmed in writing (email or text)

• We will contact customers a few days before travel to reconfirm details

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Changes and Cancellations

• Bookings can be amended or cancelled via phone or email

• Cancellations 48 hours or more in advance: full refund

• Cancellations less than 48 hours: may incur full fare charge

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No-Shows

• Failure to appear for a confirmed booking may result in full fare charge

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Accepted Payment Methods:

• Cash, Bank Transfer, Card (if agreed)

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Payment Terms:

• Payment is required before or on the day of travel

• Deposits may be requested for special bookings (e.g., weddings, group events)

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Late Payment:

• Failure to pay as agreed may result in cancellation of the booking